We stand behind our high-quality jewelry and offer a 90-day warranty.
Returns + Exchanges
How do I start an exchange or return?
Please contact us via email (firstname.lastname@example.org) to get the correct address for returns. Please do not ship your items to any other address listed on our website or on our packaging- we will not be able to refund or exchange your items if they are not sent to the address we provide you directly.
Your item(s) must be in their original, unworn condition in a padded envelope with a tracking number. They must be postmarked to Hayden B. Jewelry within 7 days of your order being delivered to you. Your refund will be issued within 5 business days upon receiving your return/exchange, minus a $7.50 handling and service fee. A credit will automatically be applied to your original method of payment. Please allow a few business days for the credit to show.
What if my exchange or return is late?
After 7 days from when you receive your order, items are ineligible for return or exchange. If a package is sent back to us after this timeframe it will be automatically reshipped to the customer.
There are no exchanges or returns on sale items.
Gift Card are nonrefundable.
Our jewelry is carefully made by hand and typically ships within 3 business days from California.
You will receive an email with a tracking number as soon as your order ships.
Love them. They are very light and comfortable.
Half Moon Hoops - Sterling Silver
For a while now, I have been wearing leather earrings, and have become accustom to having lightweight earrings. I got these because I loved the pop of color on a very traditional hoop earring.
Surprisingly, these earrings are so thin and lightweight. Adding the beading didn’t really add the weight I was expecting. I can wear these all day without issue.
The only personal issue I had, is I was hoping they were a little bigger. But they are a good size that they can even be worn with my hair up without me feeling that they are overpowering.
Definitely recommend for anyone looking for a new change to the traditional.
Beautiful, delicate and fun to wear. I have received many compliments on these beautiful earrings!