We stand behind our high-quality jewelry and offer a 90-day warranty.
Returns + Exchanges
How do I start an exchange or return?
Please contact us via email (firstname.lastname@example.org) to get the correct address for returns. Please do not ship your items to any other address listed on our website or on our packaging- we will not be able to refund or exchange your items if they are not sent to the address we provide you directly.
Your item(s) must be in their original, unworn condition in a padded envelope with a tracking number. They must be postmarked to Hayden B. Jewelry within 7 days of your order being delivered to you. Your refund will be issued within 5 business days upon receiving your return/exchange, minus a $7.50 handling and service fee. A credit will automatically be applied to your original method of payment. Please allow a few business days for the credit to show.
What if my exchange or return is late?
After 7 days from when you receive your order, items are ineligible for return or exchange. If a package is sent back to us after this timeframe it will be automatically reshipped to the customer.
There are no exchanges or returns on sale items.
Gift Card are nonrefundable.
Our jewelry is carefully made by hand and typically ships within 3 business days from California.
You will receive an email with a tracking number as soon as your order ships.
After getting a barrel bracelet for myself I ordered two more for Christmas presents for my daughter-in-laws. Love mine and how it combines well with my other bracelets. Big hit responses from both of them!
Absolutely love the look of this new girl; especially added to my trinity stack. I gave it a 4 star because it fits a bit looser than my others.
This little company is a great little find. Love my new bracelets. You can’t go wrong with and the best part I don’t have to take them off when I shower.
This single barrel bracelet is a perfect addition to the four other bracelets I wear every single day! I love all of them!!!!!