We stand behind our high-quality jewelry and offer a 90-day warranty.
Returns + Exchanges
How do I start an exchange or return?
Please contact us via email (email@example.com) to get the correct address for returns. Please do not ship your items to any other address listed on our website or on our packaging- we will not be able to refund or exchange your items if they are not sent to the address we provide you directly.
Your item(s) must be in their original, unworn condition in a padded envelope with a tracking number. They must be postmarked to Hayden B. Jewelry within 7 days of your order being delivered to you. Your refund will be issued within 5 business days upon receiving your return/exchange, minus a $7.50 handling and service fee. A credit will automatically be applied to your original method of payment. Please allow a few business days for the credit to show.
What if my exchange or return is late?
After 7 days from when you receive your order, items are ineligible for return or exchange. If a package is sent back to us after this timeframe it will be automatically reshipped to the customer.
There are no exchanges or returns on sale items.
Gift Card are nonrefundable.
Our jewelry is carefully made by hand and typically ships within 3 business days from California.
You will receive an email with a tracking number as soon as your order ships.
My wrist are petite and I’ve always felt like bracelets tend to overwhelm. Not these! This trio is dainty and lightweight but can easily be paired with additional bracelets to zhuz things up!
The reason I gave fours stars is because even though this trio is super wearable, the color is somewhat dark, almost brassy.
These three did not look as authentic as the first four I bought. When I wear them together, they look cheap. Like costume jewelry.
This was my first time ordering jewelry online and was very skeptical. Your bracelets are just as beautiful as you advertised. I love them. Will definitely be ordering more.
Beautiful and goes causal or more dressy. I love it
Loved the bracelets and have been wearing them every day since it arrived. The only reason I’m giving it 4stars is because the gold color is more on the orange side.