We stand behind our high-quality jewelry and offer a 90-day warranty.
Returns + Exchanges
How do I start an exchange or return?
Please contact us via email (firstname.lastname@example.org) to get the correct address for returns. Please do not ship your items to any other address listed on our website or on our packaging- we will not be able to refund or exchange your items if they are not sent to the address we provide you directly.
Your item(s) must be in their original, unworn condition in a padded envelope with a tracking number. They must be postmarked to Hayden B. Jewelry within 7 days of your order being delivered to you. Your refund will be issued within 5 business days upon receiving your return/exchange, minus a $7.50 handling and service fee. A credit will automatically be applied to your original method of payment. Please allow a few business days for the credit to show.
What if my exchange or return is late?
After 7 days from when you receive your order, items are ineligible for return or exchange. If a package is sent back to us after this timeframe it will be automatically reshipped to the customer.
There are no exchanges or returns on sale items.
Gift Card are nonrefundable.
Our jewelry is carefully made by hand and typically ships within 3 business days from California.
You will receive an email with a tracking number as soon as your order ships.
This bracelet is what I was looking for to add to my stack,I also bought one for a friend of mine and recommended another friend to your website.Everyone is very happy with their bracelets
Love these bracelets, so much so this is my 2nd set.
I’ve worn this almost daily since I got it. I wear a smaller 3 stack to my casual healthcare job and I wear the thicker 5 stack socially. I can add others with them or keep it simple. These are really stylish and modern. Hard to tell the longevity since it’s only been a month but I’m certainly going to wear them a lot and test that out because they are such a nice staple for dress up or down.
Love my silver bracelet. I like the convenience of just rolling it on my hand to put on. I got small beads because I like a soft minimalist look, it goes with additional bracelets or by itself.